Dalat Edensee Lake Resort & Spa

Our recent stay at this hotel was a mixed experience. While the architecture and the stunning lakeside location surrounded by pine trees were truly impressive, the service left much to be desired. ### Pros: 1. **Beautiful Architecture:** The hotel's design is aesthetically pleasing and well thought out. 2. **Scenic Location:** The hotel is situated by a picturesque lake, offering serene views and a tranquil environment. ### Cons: 1. **Poor Service:** The staff seemed indifferent and at times, it felt as though guests were an inconvenience to them. 2. **Terrible Buggy Service:** The buggy service was the worst I've encountered in Vietnam. Waiting times ranged from 10-15 minutes, and sometimes the buggies didn't arrive at all. 3. **Unavailable Activities:** The advertised activities such as archery, boating, and fishing were not operational. We were told that the boats were fully booked, yet we spent an hour by the dock and saw no one using them. In conclusion, while the hotel has a lot of potential with its beautiful setting and architecture, the poor service and lack of available activities greatly detracted from our experience. Improvements in these areas could make this hotel a top-notch destination.

Very peaceful setting next to the lake, free return shuttle bus in to town 3 times per day (or 15-20 minutes by taxi in to town for about £5), complimentary afternoon tea, lots of hotel activities if you have time (we stayed 2 nights, but could have stayed an extra night to use the hotel tennis courts, kayaking, electric boat ride, fishing, etc). Although the hotel was built in 2011 it's got a nice period style & furnishings.

The whole aesthetic of the hotel was peaceful, grand and serene. It have well manicured gardens filled with assorted flowers that are photo worthy. The breakfast buffet was great with a variety of local and western food. Coffee is made upon order and it was delicious! The staff were all friendly and helpful with any of our request.

The place stay inside the pine trees forest, fresh and very quiet, many groups of guests, very crowded but people very polite and gentle, no messing, receptionist organized well for everyone to check in and out.

Great location on the lake surrounded by forest. Very nice spa and pool. Awesome breakfast and restaurant. Also a good activity for kayaking.