Dalat Edensee Lake Resort & Spa
Що кажуть гості
Our recent stay at this hotel was a mixed experience. While the architecture and the stunning lakeside location surrounded by pine trees were truly impressive, the service left much to be desired. ### Pros: 1. **Beautiful Architecture:** The hotel's design is aesthetically pleasing and well thought out. 2. **Scenic Location:** The hotel is situated by a picturesque lake, offering serene views and a tranquil environment. ### Cons: 1. **Poor Service:** The staff seemed indifferent and at times, it felt as though guests were an inconvenience to them. 2. **Terrible Buggy Service:** The buggy service was the worst I've encountered in Vietnam. Waiting times ranged from 10-15 minutes, and sometimes the buggies didn't arrive at all. 3. **Unavailable Activities:** The advertised activities such as archery, boating, and fishing were not operational. We were told that the boats were fully booked, yet we spent an hour by the dock and saw no one using them. In conclusion, while the hotel has a lot of potential with its beautiful setting and architecture, the poor service and lack of available activities greatly detracted from our experience. Improvements in these areas could make this hotel a top-notch destination.
Anton
серпень 2024 р.
Tranquil and peaceful atmosphere. Our family having a suit with the lake views, the suit is spacious & comfortable and we absolutely love it. There is children place area which my 18 months toddler enjoyed ( even though we think it needs a-bit of an upgrade) Staff is so friendly and helpful. Another plus with the food so delicious from breakfast (offers around the region specialty), lunch & dinner with nice family dishes like chicken hotpot and the award winning is the coconut ice cream We're all in for next time!!!
Lili
січень 2025 р.
The whole aesthetic of the hotel was peaceful, grand and serene. It have well manicured gardens filled with assorted flowers that are photo worthy. The breakfast buffet was great with a variety of local and western food. Coffee is made upon order and it was delicious! The staff were all friendly and helpful with any of our request.
Yin
квітень 2024 р.
Comfortable junior suite , good view and fire place surrounding and cool weather! Breakfast was excellant with good choices and spread Restaurant serve good portion of food.There are few dishes that is so good. Like the prawn porridge n stir fry mustard Free 3 times scheduled shuttle to town and lake Buggy ride to your room.Massive land good for strolling and exercises. Kayak , Swan peddle, archery one complimentary activity. Greenary n flowers surounding with sight of deers and peacocks very close to nature.
Lee
серпень 2023 р.
The place stay inside the pine trees forest, fresh and very quiet, many groups of guests, very crowded but people very polite and gentle, no messing, receptionist organized well for everyone to check in and out.
Lục
червень 2023 р.
*Scenic landscaping and tranquil hidden place to get away from urban air *Caring and helpful onsite staff *This is a large place, but good thing is they have 24/7 electric suttle car to take you around within the resort. Just a call and they will come to your room. *Love the daily suttle van taking us back and forth between the resort and city area *Restaurant menu is not too fastastic but covers most of the must-try local dishes in Da Lat.
Bao
червень 2023 р.
Beautiful resort and scenery, nice well-kept gardens with many activities to do, such as kayaking, canoeing, archery, pool, billiard, ping pong, tennis. Love the hiking trails around the lake and the lake view and pine hills. The peacocks roaming around the resort are quite amusing and fun to see. Amazing variety of food for breakfast every day. Staff was nice and responsible.
Vandp814
грудень 2022 р.
Quiet, tranquil environment by the lake, clean rooms, attentive staff who go out of their way to serve guests, even despite the language barrier, from Front office to Dining, & housekeeping. Thumbs up 👍 for the management especially Ms Le Hoang Ngoc Trang who spent time recommending places we could visit , and the enthusiastic Trainee Ms Denise who followed up closely with our daily activity , & Restaurant Mgr Mr Nguyen Tai who attended to us during our late restaurant dinners. The regular shuttle to/fro Dalat city was definitely a plus point of the services. Once we missed the shuttle & the driver came back for us ! We definitely will come back to Edensee Resort !
Soo
грудень 2022 р.
Great location on the lake surrounded by forest. Very nice spa and pool. Awesome breakfast and restaurant. Also a good activity for kayaking.
Jeanette
червень 2024 р.
We came here for our honeymoon and were blown away with the grandeur of this palatial resort! Up in the mountains and lake country, you could hear the birds and the wind. So relaxing! The staff were incredible and definitely made it a 5-star stay. A very big thank you to general manager Hendrick who upon hearing it was our honeymoon arranged a card and cake to be delivered to our room. It was so nice having that personal service. The food was amazing! Loved kayaking on the lake and walking around on the trails. Would definitely love to go back again. Amazing value for money!
Lauren
листопад 2022 р.
Забронювати